“In line with our strategy to provide the best possible service to clients, we are pleased to announce that we are now offering complimentary chauffeur driven service to take clients to the medical clinic and back home whenever medical tests in connection with a life protection policy application are required,” said Michael Galea, Chief Business Development Officer at MAPFRE MSV Life.
“This new added value benefit which we are offering to our prospective clients on a complimentary basis underscores MAPFRE MSV Life’s strategy to offer its clients a top quality service and added value,” added Mr. Galea.
In order to provide this new benefit, MAPFRE MSV Life p.l.c. will be collaborating with eCabs who will provide the chauffer transport to clients to and from their medical appointments, compliments of MAPFRE MSV Life.
Mr. Galea explained that MAPFRE MSV Life underwrites applications for Protection Plans based on the information provided by the client.
He said, “In the large majority of cases we are able to accept the client’s application right away and issue the policy immediately. However, depending on the personal circumstances of the applicant, there are instances when we would need to arrange for the client to attend medical examinations or tests. Our new benefit is intended to smoothen the client journey in these cases.
MAPFRE MSV Life has devised a very simple process that is communicated to prospective clients whenever they are referred for medical tests/examinations. Clients just have to complete a simple e-form online that enables us to make arrangements with our service provider, eCabs, to pick the clients up for the medical tests and take them back home thereafter.
This is a no cost, added value benefit that we hope would contribute to improve the client experience when applying for a MAPFRE MSV Life Protection Plan,” concluded Mr. Galea.
MAPFRE MSV Life Protection Plans provide clients with added security and therefore more confidence to take on the many opportunities that life has to offer. Such plans are designed to provide families and businesses with the peace of mind and reassurance as a result of the financial security they provide.
More information on MAPFRE MSV Life Protection Plans is available at www.msvlife.com. One may also contact MAPFRE MSV Life p.l.c. on Facebook, by calling +356 25909 000 or sending an email to info@msvlife.com.
MAPFRE MSV Life p.l.c. (C-15722) is authorised by the Malta Financial Services Authority (MFSA) to carry on long term business under the Insurance Business Act, Cap 403 of the Laws of Malta. MAPFRE MSV Life p.l.c. is regulated by the MFSA.
