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WEBINAR – How to continue delivering great Customer Experiences post COVID-19

In a short period of time, COVID-19 has changed the lives of many people all around the world.

About

In an effort to protect ourselves and our loved ones against the coronavirus, ‘social distancing’ has become the norm; and businesses have had to rethink their customer experience strategy.

Join us during this webinar as we share thoughts on how COVID-19 has changed the way we communicate, and together discuss how we can help you to have a holistic view of your interactions with your customers, unify messages from every channel into a single conversation, and build an interactive experience irrespective of the place you are working from.

You can register to attend this webinar on this link

About MAPFRE MSV Life
MAPFRE MSV Life is the leading provider of life insurance protection, long term savings and retirement planning in Malta.

About iMovo
iMovo is a professional services & solutions organisation specialising in Customer Experience Management, Business Intelligence & Data Analytics, Marketing Automation, Workforce Management and Artificial Intelligence.

About Zendesk
Zendesk is a service-first CRM company with support, sales, and customer engagement products designed to improve customer relationships.

MAPFRE Malta reinforce its commitment towards corporate social responsibility during Coronavirus pandemic

MAPFRE Malta reinforce its commitment towards corporate social responsibility during Coronavirus pandemic

MAPFRE Middlesea p.l.c., as a standalone Company, registered a turnover of €75.12 million in gross premium written, a 1.0% increase over FY2019 registering a marginal increase in its market leadership share. In a year dominated by the COVID-19 pandemic, premium growth was severely depressed, with the market only marginally increasing in volume as economic activity slowed down. Technical results improved over previous year as the near lockdown months and the lack of tourist visiting the island affected favourably the claim frequency particularly in Motor. Fewer large losses occurred during the year with a lower effect on results compared to the previous year.

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Fundacion MAPFRE sponsors therapeutic facility at Inspire Foundation

Fundacion MAPFRE sponsors therapeutic facility at Inspire Foundation

For the fourth consecutive year, Fundacion MAPFRE has partnered up with Inspire Foundation, through a generous donation that will allow specialised services for children and adults with a disability to continue. The sum of €53,000 has been contributed to cover the running costs of one of Inspire’s therapeutic facilities – the Multi-Sensory Rooms (MSR).

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